Dear SAP Retail Community members,
The Omnichannel Commerce megatrend is transforming retailers across all segments, as it allows to address the customer across all (omni) channels in a harmonized and personalized manner. The superior customer experience boosts customer satisfaction and revenue for omnichannel driven retailers over channel-specific, silo’ed operating businesses.
We are pleased to invite you to attend a Series of Expert Webinars, to learn about the latest innovations in SAP & Hybris Retail Omnichannel Commerce focusing on 2016’s capabilities, scenarios and integration as well as best practices and resources to help you succeed:
- Session 1 - Sept 21 – Reference Architecture and high level scenario overview
- Session 2 - Sept 28 – Article Data Management and Governance
- Session 3 - Oct 05 – Omnichannel Stock Availability and Dynamic Order Sourcing
- Session 4 - Oct 12 – Consistent Omnichannel Promotion Pricing
- Session 5 - Oct 19 – Optimize Product and Offer Recommendations
- Session 6 - Oct 26 – In-Store Customer Engagement
- Session 7- Nov 02 – B2C Consumer Management
- Session 8 - Nov 09 – Accelerated Project Implementations
The webinar series is offered in a live virtual format and consists of eigth 1.5 hour sessions delivered by subject matter experts. See the details of the invidual sessions below.
Virtual sessions will be delivered weekly starting Sept 21 to Nov 9, 2016, 3:30 to 5pm CEST resp. CET.
Target Audience:
- SAP Retail Implementation Partners and Consultants
- SAP Retail Customers
- Hybris Partners and Consultants with Omnichannel Commerce focus
- SAP and Hybris colleagues in Retail
- Everyone who is interested to learn about SAP's & Hybris' Retail Omnichannel Commerce solutions
Use the button below to download the webinar details as ICS calendar file.
We are looking forward to seeing you there.
The recordings will be provided in the SAP & Hybris Retail Omnichannel Commerce - Customer WiKi on the SAP Community Network.
Best regards,
Ingo & the SAP & Hybris Omnichannel Commerce Team
Dr. Ingo Woesner
Series Editor & Director,
Product Management Retail Omnichannel Commerce
SAP SE
Webinar Session 1
SAP & Hybris Retail Omnichannel Commerce and Customer Engagement
Reference Architecture and Scenarios
SAP and Hybris are heavily investing in Customer Engagement and Retail Omnichannel Commerce.
Join this very first of eight webinar sessions to learn more about the overall reference architecture, key components, integration and high level scenarios based on
- SAP Hybris Commerce
- SAP ERP for Retail
- SAP CAR
- SAP Hybris Marketing
- Point solutions
seen from a SAP & Hybris Retail Omnichannel Commerce point of view.
Solutions and capabilities in closer detail will be presentedin the subsequent sessions from Sept 28, 2016.
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Webinar Session 2
Article Data Management and Governance in SAP & Hybris Retail Omnichannel Commerce
Join us to learn how to establish an end-to-end Article Master Data Management incl. Governance in SAP Hybris Retail Omnichannel businesses, based on:
- SAP ERP for Retail
- SAP Hybris Commerce
- SAP Hybris Commerce, integration package for SAP for Retail
- SAP MDG-RFM by Utopia
 Date: Wednesday, |  Time: 9:30 AM EST /3:30 PM CEST |  Presenter: Adam EbertProduct Manager SAP SE | ||||||
Webinar Session 3
Omnichannel Stock Availability and Dynamic Order Sourcing
Join us to learn more about the new 2016 capabilities to manage and determine real-time stock availability, temporary reservations and dynamic order sourcing across sales channels, optimized for high-volume Retail businesses, based on:
- SAP CAR Feature Pack 3
- SAP ERP for Retail
- SAP Hybris Commerce 6.x
Learn more about the brand new CAR based Dynamic Order Sourcing solution in this blog.
 Date: Wednesday, | Time: 9:30 AM EST /3:30 PM CEST | Presenter: Dirk Meier-Barthold Product Owner | ||||||
Webinar Session 4
Consistent Omnichannel Promotion Pricing
Join us to learn how to establish and manage a consistent promotion pricing across all sales channels incl. POS in an SAP & Hybris Retail Omnichannel Commerce scenario based on
- SAP CAR Feature Pack 3
- SAP ERP for Retail
- SAP Omnichannel POS by GK
- SAP Hybris Commerce 6.x
 Date: Wednesday, | Time: 9:30 AM EST /3:30 PM CEST | Presenter: Ulrike MuenchProduct Manager Retail, SAP SE Andreas Paul Product Architect SAP SE | ||||||
Webinar Session 5
Optimize Product and Offer Recommendations
The latest innovations in SAP Hybris Marketing Recommendation allow personalized, contextually relevant product and offer recommendations in real-time. This leads to a superior customer experience and a significant uplift of conversion rates.
Join us to learn how to optimize business success with personalized recommendations in high-volume SAP & Hybris Retail Omnichannel Commerce, by utilizing:
- SAP Hybris Marketing
- SAP Hybris Commerce
- SAP CAR Feature Pack 3
Learn more about the NEW Offer Recommendations capabilities inthis blog.
 Date: Wednesday, | Time: 9:30 AM EST /3:30 PM CEST | Presenters: Ingo Woesner Series Editor & Product Manager Retail Omnichannel Angelo Vaikousis Product Owner Recommendations | ||||||
Webinar Session 6
In-Store Customer Engagement
In-Store Customer Engagement solutions are bridging the gap from digital to store commerce. This allows store personnel to manage and fulfill digitally created customer orders from their local store, provides a 360° customer view, and enables them to interact with customers in an educated and personalized fashion.
Join us to learn more about our SAP’s In-Store Customer Engagement solutions:
- SAP Hybris Assisted Service Mode (ASM)
- SAP In-Store Merchandise and Inventory Management
- SAP Store Solutions by GK Software
 Date: Wednesday, | Time: 9:30 AM EST /3:30 PM CEST | Presenter: Mathew ForsythSolution Owner SAP Hybris ASM Heinrich Rohrer Product Manager Retail SAP SE Jörg Karpenstein Product Manager GK Software | ||||||
Webinar Session 7
B2C Consumer Management in SAP & Hybris Retail Omnichannel Commerce
Join us to learn how to create, manage and leverage your B2C consumers in SAP Hybris Retail Omnichannel businesses, based on:
- SAP Hybris Commerce
- SAP MDG for Customer
- SAP Hybris Marketing
- SAP ERP for Retail
 Date: Wednesday, | Time: 9:30 AM EST /3:30 PM CEST | Presenter: Christine Fotteler VP, Product Manager Retail Architecture | ||||||
Webinar Session 8
SAP & Hybris Retail Omnichannel Commerce – Implementation Accelerators
Implementing omnichannel scenarios in high-volume retail enterprises is no color by numbers. It may take years to carefully transform a silo-managed retailer into an omnichannel business.
Join us to learn more about how to speed up the implementation of omnichannel scenarios with tools, templates, services and expertise:
- SAP Hybris Commerce, Integration Package for SAP for Retail
- SAP Rapid Deployment Solutions
- Hybris Commerce Accelerator
- Digital Model Company for SAP Retail Omnichannel Commerce
- Early Knowledge Transfer – Learning Maps
 Date: Wednesday, | Time: 9:30 AM EST /3:30 PM CEST | Presenters: Ingo Woesner Subject Matter Experts | ||||||
We are looking forward to seeing you there.
Best regards,
Your SAP Hybris Omnichannel Commerce Team