Subtlelty, Complexity, and the Future of Retail
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How might the subtle power of Big Data and the Cloud transform retail and how we imagine the future of retail?
Follow the Leader
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Lori Mitchell-Keller shares how luxury brand retail leader Burberry delights customers and drives in-store and digital sales through a unified personal touch
Driving Retail Innovation [research study]
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Retailers need to develop digital capabilities for future success - this research uncovers four key lessons not to be ignored
Balancing the Service versus Cost Equation
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How do you drive product and service innovations and reconcile supply chain costs?
