Dear all,
I am struggling with some very basic POS level store operations fundamentals and would appreciate any insight on them.
FACTS:
u2022SAP Retail is implemented at the back end
u2022There is no SRS (Retail Store) in the store
u2022The Customer is using a 3rd part POS software (Wincor Nixdorf) and not SAP POS
u2022Our client here is not a Retailer in the true sense of the word. They also cater to u2018creditu2019 customers. i.e. a lot of u2018knownu2019 (with master records in SAP and also sent to POS) customers coming in the store and buying goods on credit (i.e. not making immediate payment at stores). The sales process is estimated to happen only through POS terminals at store
u2022The 3rd Party POS does not have u2018Sales Order OR Customers with creditu2019 handling functionality
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PROBLEM STATEMENT
Now,
u2022During POS interface, we would obviously now have to debit the known customer clearing account and credit the Revenue account (A regular POS sales incoming through WPUBON debits the Storeu2019s CUSTOMER master and credits the Revenue Account)
u2022We would have to take care of handling outbound deliveries (complete or split) at store!
u2022We would have to take care of availability check, credit limit check and dynamic updating of credit limit at the store!
u2022We would have to handle customer payments (clearing of their receivables maybe after 2-3 months) at the store!
u2022Etc etc
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POINTERS
Any idea of how this can be achieved at the 3rd party store POS by integrating with SAP ERP?
u2022If we decide to handle credit sale through standard SAP SD route by installing SAP GUI at the store, we run the risk of dual Sales reporting (POS sales and SAP SD sales), feeding into 2 separate cubes/data sources of BI, not being able to use POSDM to handle SD sales etc. I would also then not be able to use Bonus Buys
u2022Developments are the 2nd choice? Basically the idea is to handle credit sales at the POS?
Any school of thought (similar dilemma faced) is welcome!
Regards
Gk